vHive is the only solution that enables enterprises to deploy autonomous drone hives to digitize their field assets and operations

As part of our team, you will have the significant opportunity to grow and make an impact, bringing to market a cutting edge system and connecting the physical world with the digital.

We are seeking team players who can join an interdisciplinary team, bringing sharp problem-solving skills and create a new breed of capabilities.

OPEN POSITIONS

Please Submit to Jobs@vHive.ai

QA Engineer

Responsibilities:

  • You will be part of quality assurance team for a world class multi-drone planning software
  • You will plan, develop, execute and analyze manual and automated software test plans that test of vHive’s Mobile, Web and cloud application, which fly multiple drones for a collaborative mission
  • You will collaborate with an agile multi-disciplinary team, managing defect tracking; monitor and report results

Requirements:

  • 1-2 years of experience as a QA engineer on either Mobile, Web or API testing
  • Excellent understanding of quality methodologies, testing tools and the development process, including Continuous Testing, Continuous Integration (CI) and Agile
  • Proven experience with Continuous Testing, Continuous Integration (CI), and Agile methodologies
  • Hands on experience with QA automation testing- big advantage
  • Experience with JS, HTML, Rest, Selenium or any equivalent web technologies- big advantage
  • Experience with Java, Python, bash or any equivalent programing or scripting language- big advantage
  • Diverse capabilities and willingness to do whatever it takes to deliver high quality product under tight resources, including learning new tools, learning test automation development and flying drones in the field when needed
  • Acquaintance with Linux platform
  • Self-motivated, highly organized and a hard-working person
  • Ability to perform well under pressure and tight schedules
  • Excellent knowledge of English language both communication and technical level
  • Bachelor’s degree in STEM, a similar technical field of study or equivalent practical experience- big advantage
  • Loves drones!

Customer Success Associate

vHive is expanding and is looking for a customer success associate to manage the scale up and implementation of our software with both field personnel operating drones as well as back office quality and operations personnel analyzing the data.

We are looking for a diligent, passionate, high energy team member who can work with our customers and Sales team to help our customers scale up.

The Customer Success Associate will lead customers in scaling up their drone operations as well as make sur they maximize their insights from the data generated. Additionally, the Associate will forge relationships with key customer power users and executive stakeholders, playing an integral role in building the partnership and advising how the customer can maximize vHive’s capabilities to generate tangible value. Internally, the Customer Success Associate serves as the voice of the customer, working cross-functionally with the Sales, Product, Engineering, and Data Science teams.

Responsibilities

  • Foster customer usage and growth of vHive’s products
  • Lead customers as they train their field operators in the use of autonomous drones and vHive’s products
  • Engage with back end users to ascertain the use all vHive tools available to them and that data integration with current systems is in place
  • Nurture strong customer relationships as the subject matter expert on vHive’s capability for power users and executive stakeholders
  • Serve as internal “voice of the customer” for Sales, Product, Engineering, and Data Science team to make improvements and add new capabilities

Profile

  • Enjoys working hands-on with customers and developing relationships; ideally has prior experience in a role with customer-facing or cross-functional stakeholder responsibilities
  • Methodical and diligent with the ability to assist customers with deployment across multiple platforms
  • Organized executor capable of independently managing multiple workstreams with attention to detail; deliver outcomes on schedule and proactively identify/escalate impending issues
  • Independent thinker who identifies opportunities for improvement
  • Collaborative personality with strong writing and communication skills
  • Interest working in a dynamic, entrepreneurial environment with a fun, close-knit team
  • Approximately 1-3 years of work experience, ideally in a similar role
  • Location: Florida
  • Fluent Spanish – highly desirable (support customers also in the Caribbean)
  • Familiarity with drones, 3D modeling, engineering, inspection and the telecom industry a plus